Dear Elian,

　I think you must also get the modification report from SPD. At the same time your engineers may analyze it. From our engineers, the solution is not the best, as it adds more magnetic loops, complicated and cost increasing. It is negative competition in the market promotion.

　Regarding the STANDARD TECHNICAL FEATURES, I have come to factory to consult relative engineers, they clarified my confusion that this points are simply and easily to upgrade. As the previous sample, it is sure that it must be OK, which confirmed by your side as well. And DVD making is our strong advantage, also we are cautious to your goods. On the other hand, you may get some information from your engineers about upgrade.

　Regarding the upgrade, it is only upgrade, no need to modify anything. There is any vital defect to impact usage. As the inspection has passed, now I think we’d better focus on the main points, time is so tightened. You know we must catch the vessel closing on March 28th. Expect weekends, no much time left. But the rework and re-inspection still required several days. Therefore please kindly take all these into consideration. We, at our side are always preparing to do our best to fulfill the shipment.

　Awaiting your further comments soon.

　Best regards,

　Water

　Notes

　1. 客戶請驗貨公司驗貨后不通過或者有一些地方需要改進，最后判定待決(pending)。這樣的情況時不時都會碰到，也是令人比較頭疼的問題。

　2.發(fā)現(xiàn)問題不能等。拿到檢驗報告之后，要充分了解這些問題的嚴重性，切忌沖動行事，而是要逐一分析并記錄，胸有成竹之后向客戶說明情況，分析問題的輕重。這些問題到底是什么樣的問題，讓客戶更清楚地了解細節(jié)，方便他們進一步裁決。因為延誤船期，有可能會造成意想不到的惡果。值得注意的而是，分析問題的輕重不是幫客戶做決定。