Chapter 1準(zhǔn)確和正確Correctness
Chapter 2數(shù)詞的寫法Amounts and Numbers
Chapter 3詞法正確Correct Diction
Chapter 4語法正確Correct Grammar
Chapter 5漢化英語Chinglish
Chapter 6具體化Concreteness
Chapter 7體諒對方Considerateness
Chapter 8清楚易懂Clarity
Chapter 9簡明扼要Conciseness
Chapter 10恭敬禮貌Courtesy
Chapter 11與時(shí)俱進(jìn)Currency
Chapter 12一般詢函Routine Requests
Chapter 13應(yīng)求與自發(fā)詢函Special Requests
Chapter 14肯定回復(fù)Positive Replies
Chapter 15否定回復(fù)Negative Replies
Chapter 16詢價(jià)、報(bào)價(jià)與還價(jià)Enquiries，Offers and Counteroffers
Chapter 17訂單與確認(rèn)Orders and Replies
Chapter 18索賠與回復(fù)Claims and Replies