Chapter 1 Green Hand In Work Place職場(chǎng)新人
1.I've Got A Job我找到工作了
2.The First Day初來(lái)乍到
3.Familiar With The Job熟悉工作
4.A New Position新職位

Chapter 2 Business Communications商務(wù)交流
Section 1 Special Occasions特定場(chǎng)合
1.At The Exhibition（Ⅰ）在展覽會(huì)（一）
2.At The Exhibition（Ⅱ）在展覽會(huì)（二）
3.At The Trade Fair在交易會(huì)
4.Business Telephone Call商務(wù)電話(huà)
5.Booking A Ticket訂票
6.Making A Hotel Reservation預(yù)訂酒店
7.Receiving Guests接待
8.Making An Appointment安排預(yù)約
9.At Dinner宴會(huì)中
10.Seeing Off送別
Section 2 Business Activities商務(wù)活動(dòng)
1.Making An Invitation邀請(qǐng)
2.Making Schedules日程安排
3.Welcome To Our Factory歡迎來(lái)到我們工廠(chǎng)
4.Establishing Business Relations建立貿(mào)易關(guān)系
5.Credit Investigation資信調(diào)查

Chapter 3 Business Procedures貿(mào)易流程
Section 1 Bargaining討價(jià)還價(jià)
1.The Price價(jià)格
2.The Quotation報(bào)價(jià)單
3.It's Much Too High太高了
4.Discount折扣
Section 2 Order And Contract訂貨與合同
1.Placing An Order下訂單
2.Signing The Contract簽合同
Section 3 Packing And Shipment包裝與裝運(yùn)
1.Packing包裝
2.Shipment裝運(yùn)
3.Talking About The Duty談?wù)撽P(guān)稅
Section 4 Delivery And Payment交貨與付款
1.Delivery Date交貨日期
2.Terms Of Paymenl付款方式
Section 5 Insurance And Dispute保險(xiǎn)及糾紛
1.Inspection商品檢驗(yàn)
2.Getting Insurance投保
3.Making A Complaint投訴
4.Claiming A Loss索賠

Chapter 4 Agency代理
Chapter 5 Joint Venture合資企業(yè)
Chapter 6 Bidding And Bid招標(biāo)與投標(biāo)
Chapter 7 Business Letters商貿(mào)書(shū)信
Section 1 Business Communication Letters商務(wù)社交信函
1.Invitation邀請(qǐng)
2.Thanks感謝
3.Notice通知
Section 2 Foreign Trade correspondences外貿(mào)信函
1.Establishing Business Relations建立貿(mào)易關(guān)系
2.Credit Investigation信用查詢(xún)
3.Inquiry And Offer詢(xún)盤(pán)與發(fā)盤(pán)
4.Counter-offer還盤(pán)
5.Placing An Order訂貨